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The original doctors of Sloane Clinic have all left and this branch is no longer in existence, they are at a new clinic called SW1 Clinic, Paragon.

The original doctors of Sloane Clinic have all left and this branch is no longer in existence, they are at a new clinic called SW1 Clinic, Paragon.

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Sadly I have to agree with the other reviewers. Seems like a scam. So fast in sending their people down for an on-site assessment... only because there's a $50 charge just for an assessment. The plumber came, said the $50 can be offset from the...

Sadly I have to agree with the other reviewers. Seems like a scam. So fast in sending their people down for an on-site assessment... only because there's a $50 charge just for an assessment.

The plumber came, said the $50 can be offset from the eventual works done. Seemed knowledgeable enough (but then again it was probably because I have no idea about plumbing at all). Said the undercount sink can be changed to top mount without hacking the tiles. When my cabinet guy came, he said from what he knew everything has to be hacked. Imagine if I had accepted the work and then found out everything had to be hacked, what would I be left with? A broken sink area and no kitchen sink to use??

Then when I called the office to ask for the works to be done (before I knew it may not be doable), the office guy (who is super rude btw and keeps saying "send sms, send sms") simply ignores all my texts. Send people down for first call-out, so fast. Then after that simply ignore the customer. Terrible. Even if they don't have time to do it on the dates I suggested, at least have the courtesy to say so and suggest other dates.

SO this company gives me to the feeling like they are just out to scam transport/on-site assessment $. A pretty stupid way to go about it if you ask me. Either that or they don't want to do "smaller" jobs?

Anyhow, just putting it out here so others don't get scammed too. DOn't loose $50 for nothing.
Oh and btw, when their guy comes down and quote, the quote is usually higher than what they quoted on their website.

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Regrettably this plumbing service is a cheat. I had my shower mixer and toilet fixed at exhorbitant prices but unfortunately the person at home unknowingly agreed to the work and prices and work done by the time I got home. The work done on the...

Regrettably this plumbing service is a cheat. I had my shower mixer and toilet fixed at exhorbitant prices but unfortunately the person at home unknowingly agreed to the work and prices and work done by the time I got home. The work done on the shower was extremely shoddy, and it was agreed that they would come back next day with another solution and product, and any additional cost if any can be offset with current payment. So I paid in good faith. The toilet also wouldn’t flush the next day. When they came back, they said no offset and it’s considered a brand new job so have to charge all over again. So all I can say is lesson learnt but hope to share this scam so others don’t fall victim like me.

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